ALSO READ: How to reverse Mpesa after 24 hours Mpesa reversal from wrong till number. Alternatively, you can request a full statement monthly via USSD. Then forward the transaction SMS that was received from M-PESA to the number 234. commented Aug 6,. 1. This is a service which allows M-Pesa customers to hold/reverse money which has been transferred /received within 2 hours by mistake. Same problem here. There are 2 steps involved. Steps to Install the MPesa Digital Certificate. 35% for 30. Note: The OTP generated is valid for 24 Hours from the time of request. 1. 1+. If the name displayed doesn't match the intended recipient, you can cancel the transaction by sending any number or letter. Request for an MPESA reversal via SMS to 456. How to Pay KPLC Bill via Mpesa (Safaricom) Key in the Kenya Power business number, i. Go to M-PESA on your phone. This is free of charge. This is the easiest and fastest method to reverse an MPESA transaction. Facing the same problem too. Safaricom may ask you to be patient as it is likely that the process of reversal may take up to 2 hours. We and selected third parties use cookies or similar technologies for technical purposes, to enhance site navigation, analyze site usage, assist in our marketing efforts, and for other purposes as specified in theLaunch the Safaricom App on your Phone. Enter your phone number as the Account Number. Top reasons to Use M-Pesa M-Pesa Faida M-Pesa Self Reversal . e. When you realize you’ve sent money to the wrong till, dial 234 or 100 to contact Safaricom Mpesa customer service and ask them to initiate the Mpesa reversal. The leading communications company in Kenya with the widest Network coverage, Best data,voice & SMS network, affordable prepaid and postpaid services & cheapest 4G smart phones in Kenya. Check your message to see if the money has been reversed. Vooma app is available on App store and Play Store. It is also possible to reverse an Mpesa transaction through the company’s official website. Dial *234# on your phone to access the MPesa menu. Let’s look at some of the features you will come across while using the app as follows down below; Your Mpesa balance which you can either choose to hide or let it be visible. You can access your ticket here. There are several ways to initiate the reversal process. You can also chat with Safaricom from their selfcare site or twitter. Select Pay tab. Step 2: Click on your Account's Balance on the top-right corner. 100 and Ksh. To reverse a normal M-PESA transaction sent to the wrong phone number, follow the following steps. Since friday, reaching out the best way I can. Login with your Equity Bank account details you want to withdraw money from. You will be asked to confirm your M-PESA details, by keying in your M-PESA PIN to authenticate that the number you are using is indeed yours. Here is an example text with instructions on how to reverse an M-PESA > Buy Airtime transaction: ‘NHJ7YI56TR confirmed. Input your M-PESA PIN. After you have provided them with the Mpesa transaction code, a message confirming the Mpesa reversal request will. LOOKS LIKE IT'S NOT JUST ME. Choose KCB to be your source of funds. It could take a few seconds or even up to 24 hours. There is no guarantee that this approach will be successful, but you should try it nonetheless. The 456 reversal can only work within 24 hours of transaction. Well, the answer is no, there is no way you can do that, and we confirmed the same with the telco. You must forward the M-Pesa transaction SMS or text message you got to the shortcode 456 in order to reverse an M-Pesa transaction that was made to the. "Step 1: Forward M-Pesa SMS to 456. Then go to Pay Bill option in the M-PESA menu and enter 800088 as the business number. Please note that M-PESA transactions may take 24-hours to reflect in your account. I have contacted MPESA but they have asked me to contact Upwork ( my Service provider). KUCCPS - The Kenya Universities and Colleges Central Placement Service wishes to announce that the online application system opens for the second revision of degree, diploma and certificate choices. One can be able to receive funds of up to KES 999,999 any day and time 24/7 hours 34. Open a new SMS and put in the transaction ID as your message. Had to post 4 times to get somebody to respond, and upto now nothing! We are so frustrated, at this point just trace our money and stop apologising, please. M-Pesa agents can assist you in reversing a transaction. KUCCPS has developed an online system to cater for the inter university transfers in Kenya. If you are not on Facebook or Twitter then you can call Safaricom customer care by dialling 100. With a mpesa business, you are typically self-employed and responsible for finding your own insurance, which can be quite costly and time-consuming. Select Pay Bill option. This article provides a step-by-step guide on how to reverse mpesa transactions, ensuring that users can recover their funds effectively. Enter the amount shown to you on PayPal to the Mpesa website. Categories How to Tags Can you reverse Mpesa after 24 hours?, How long does it take to reverse money from Mpesa?, How to reverse Mpesa after 24 hours, Requesting for Mpesa reversal via social media, Requesting Mpesa reversal by visiting an Mpesa agent, Reversing Mpesa transactions with Safaricom online Leave a commentSafaricom M-PESA can occasionally lead to you sending money to the wrong person. You will be asked to confirm your M-PESA details, by keying in your M-PESA PIN to authenticate that the number you are using is indeed yours. 3. Can You Reverse M-pesa After 24 Hours? Can You Reverse Mpesa After 24 Hours? Can You Reverse Paybill? Can You Transfer From One University to Another After First Year? Ceo Kuccps Contacts Complete Guide to Making Kuccps Mpesa Payment Complete Guide to Making Kuccps Mpesa Payments Distance. 6. You can even access it on bank holidays in effect 365 days a year. Send this message to 456. Forward the transaction code to 456. 20/= 50. If you are wondering how to reverse MPesa transactions, the methods include forwarding the Mpesa message to 456 and through My Safaricom App Reversing M-Pesa via Text: This is the easiest and fastest way to initiate reversal requests. By Abioloa July 18, 2023 August 24, 2023 If you believe that its easy to send money from M-Pesa to Airtel Money then you must note that as per a recent survey by FinAccess, it is found that nearly half of the Kenyan who has been using Mobile money to send or receive money has fallen victim of fraud or mistakenly they sent money to wrong recipient!1. After the transfer has been confirmed, it takes between 2 hours to 3 calendar days to process a withdrawal from your PayPal account to your M-PESA account, depending on the transaction value. Choose "M-Pesa statement" under option 3. 24 Hours: 499: 7: 40: 1 MB: 649: 12: 100: 3 MB: 999: 22: Unlimited: 10 MB: 7 Days: 1999: 25: 200: 20 MB:. Call Safaricom customer care for the reversal of the transaction, you can dial 234 or 100. The best part about using Wise to send money to Kenya via M-Pesa is that there's no limit to how much you can send. Acute Sleep Debt Acute sleep debt is short-term sleep debt. In mpesa to individual reversal, if the contact is unreachable, the funds are automatically reversed after 24 hours, assuming it hasn't been withdrawn. Here are the 5 methods you can use to reverse MPESA: Using 456 SMS code; The confirm number method; MPESA Agent; Calling customer care; Safaricom. If you haven't already, please check that your M-Pesa account is fully activated and complete the necessary verification process. My funds have reverted to Upwork. However, we are closely monitoring the situation with any newly initiated payments. M-PESA Sim Tool Kit. If you have sent money to the wrong number, paybill, or till number, the first action you need to take is to copy the MPESA message for that transaction and send it as an SMS to 456. PesaLink is available on our Online Banking, Mobile App and USSD Mobile Banking. Or check it out in the app stores Home; PopularI don't know what is wrong with upwork and Mpesa recently, too much delays, I too withdrew my money yesterday, it has been over 24 hrs now but no money in sight😵Go to the M-Pesa menu and select Lipa na M-Pesa, followed by the Pay Bill option. Customers will be asked to type the M-PESA transaction code or copy-paste the entire message as the message. The procedure: Go to compose New SMS on your phone. Please try reverse immedeiately so that the wrong MPESA receipent does. Think. M-PESA customer care will call the merchant in charge of the till number and ask a few questions. Transfers. You can contact any of the Safaricom’s social media pages and they will contact you immediately. You can also ask for a reversal direct from the Merchant for the Wrong Paybill by first calling Safaricom directory via 191 to give you the mobile number of the Merchant if you don't. Enter 4 digits Exam Year followed by 11 Digits Index Number as your account number. 2. Enlisting the Help of an M-Pesa. If it is more than 24 hours then call Safaricom by dialing 100. Here are the actual steps. Amount you can transact within the day is 299,902. Safaricom will get back to you immediately regarding the status of reversal; they will hold the money and contact the recipient. Pick Mpesa transactions. Good morning Listers, Sorry to bring up an old conversation. How to reverse a wrong Mpesa transaction? If you send money to the wrong recipient, contact Safaricom customer care immediately at 100 to request a reversal. . You can send a minimum of KES 1. Enter Business no. At RISE, we measure this over your last 14 nights. If you need to register for fuliza, dial code *234# on your safaricom line. Provide the transaction sms received from M-PESA. Wait for Safaricom to make the MPESA reversal. Dial *234# on your Safaricom line. If it has been more than 24 hours then you will need to contact Safaricom for reversal. See moreTo request for an M-PESA reversal via SMS to 456: To request for a reversal on 456, please follow these simple guide; After completing the transaction, please send the whole. M-Pesa Customer Care. Method 1 ( USSD Code ) 2. 24 Hours: 499: 7: 40: 1 MB: 649: 12: 100: 3 MB: 999: 22: Unlimited: 10 MB: 7 Days: 1999: 25: 200: 20 MB:. SafaricomCare confirmed that her money was safe. 39. To reverse Mpesa Transaction sent to wrong mpesa number, send the Mpesa transaction message to 456 and the money will be reversed. 140,000 per day to your person M-Pesa account, which holds a maximum of Ksh. In most cases, people who get money by mistake rush. e. Alternatively, you can also send an email to [email protected] prepare to use all means possible to get their money back. Enter your M-PESA PIN. 50 maximum Ksh. Can Safaricom Reverse Mpesa? Can You Block Someone on Mpesa? Can You Cancel a Bank Transfer After Its Been Sent? Can You Get a Bank Transfer Returned? Can You Reverse M-pesa After 24 Hours? Can You Reverse Mpesa After 24 Hours? Can You Reverse Paybill? Can You Transfer From One University to Another After First Year? Ceo Kuccps Contacts Can Safaricom Reverse Mpesa? Can You Block Someone on Mpesa? Can You Cancel a Bank Transfer After Its Been Sent? Can You Get a Bank Transfer Returned? Can You Reverse M-pesa After 24 Hours? Can You Reverse Mpesa After 24 Hours? Can You Reverse Paybill? Can You Transfer From One University to Another After First Year? Ceo Kuccps Contacts Can you reverse money after 24 hours? To reverse Mpesa Transaction sent to wrong mpesa number, send the Mpesa transaction message to 456 and the money will be reversed. The Mpesa reversal time limit is 24 hours. 35,000. How to reverse MPESA using 456 code. Immediately you realise you sent money to the wrong Safaricom MPESA No, just go to the SMS you received from Safaricom. Copy that transaction code and create a blank sms, paste it there and send to the number 456. Go to your M-PESA menu and select Lipa na M-PESA then the Pay Bill option. Then you can actually put in the correct amount (500) the next time you try to buy airtime from M-PESA. ALSO READ: How to reverse Mpesa after 24 hours Mpesa reversal from wrong till number. The money being transacted will take a duration of 2 hours to 3 days, after the confirmation. Check your message to see if the money has been. As you wait, pray that the wrong recipient hasn’t withdrawn the money already or sent it elsewhere. L sent money to wrong till number l need you to help me reverse it please l will be so much thankfully… QDD2BWY28A Confirmed. Choose “M-Pesa statement” enter option1 and press send. You will not incur any cost to send the message to 456. 0205137400. Enter the amount of money you wish to transfer. your email. After registration, customers will access M-PESA statements using the below easy to follow steps: Dial *334# from your M. Loans and Savings. KUCCPS - The Kenya Universities and Colleges Central Placement Service wishes to announce that the online application system opens for the second revision of degree, diploma and certificate choices. Respond with option 1 – Reverse. Remember the bank statement indicates everything that is happening on a. Firstly, you need to forward the M-Pesa SMS or text message that you received after making the transaction to the shortcode 456. It is possible to send money to an incorrect agent, send to an invalid Paybill number or Till number. You can: Sms the word ‘reverse’ to 234 or 100. Input your email address. 820201. Without further ado here is how to transfer or send money from Mpesa to Kcb Account Step 1: Dial *522# on your phone or use the toolkit. Once you do that, the money will be automatically reversed. 320072705. the transaction IDs. Fill out the form with accurate transaction details, including the recipient’s M-Pesa. Go to your Lipa na M-PESA Menu. We have been consolidating the different interfaces our developers have expressed interest in to enable innovation around M-PESA and allow for third. Safaricom Golf Tour. You can also check your M-PESA balance by going to “my account” on the M-PESA phone menu. You can deposit money into your MPesa account using a mobile money agent, ATM, or bank transfer. It takes approximately 72 hours to recover money sent to the wrong till number via M-Pesa. You Can Give Reason for M-PESA Reversal Request in the M-PESA App. Go to your transfer activity. Community Member In response to bstojadinovic 08-17-2020 09:21 AM. 1. Available Fuliza money you have in your account, that is if you have subscribed for the services. Create a text message with content. PesaPal ranks 69th among Payment Gateway sites. Select Pay Bill Option. Safaricom will do their best to reverse that transaction. Click inside the file drop area to upload WEBP images or drag & drop WEBP image files. ) Maximum Daily Transaction Value is KSHs 140,000. 1. 92 after 24 hours. Enter Business Number 820201. Introduction. The other option involves reaching out to Safaricom through their Selfcare website or Twitter handle Safaricom_Care. Confirm your phone number. Copy the transaction ID that looks like NDN0FI1UISR. I know the frustration. Can You Reverse Mpesa Money Transaction After 24 Hours? Yes, you can reverse Mpesa money transactions but only with the help of Safaricom customer care. Mark as New;After 24-48 hours, you need to install the Mpesa digital certificate onto your computer. M-PESA customers can use Hakikisha on the various transaction channels: M-PESA APP. 1 MPESA Withdrawal charges from MPESA Agent. Select Pay Bill. You can: Call 234 on your Safaricom line. Contact the original place of purchase. It's open 24 hours. Enter the KPLC prepaid business number 888880 and press OK. Totally frustrated. 15. Type the amount. Choose the statement type. Fallacious transfers. Then forward the transaction sms received from M-PESA to the number 234. Is there a time limit for M-PESA reversal? You can only use the M-PESA self-reversal process within two hours after sending money to the wrong recipient. This implies that if you borrow Sh100 today, you will pay Sh101. Maybe by entering the wrong index number. Mpesa registration is free and there are no charges when you generate your Mpesa statement. Customers will be asked to type the M-PESA transaction code or copy paste the entire message as the message. 5 Reverse MPESA sent to wrong number by sending the MPESA confirmation message to 456. Safaricom Careers. Looking forward to it. Below are the steps you can use to reverse the money. You can conveniently transfer money to any KCB account, accounts in other banks, to M-PESA & Vooma wallets with ease. Hi Sharon, Our team will reach out to you via ticket as soon as possible and will assist you further with your funds. You can upload maximum 10 files for the operation. Fill a Reversal Request Form: Request a reversal form from the Safaricom shop agent. Enter the amount you wish to pay between Ksh 50 and Ksh 35,000 and press Ok. It has received excellent reviews from its users who have attested to. Here are the Steps for buying KPLC Prepaid tokens via MPesa. You will need to visit or otherwise contact the place of purchase for the money transfer. If you still haven't received the funds after 24 hours, let me We and selected third parties use cookies or similar technologies for technical purposes, to enhance site navigation, analyze site usage, assist in our marketing efforts, and for other purposes as. If you wish to use it, dial *384*3 # if you wish to use it. Below find how you can register for the fuliza mpesa. How do you reverse a transaction? You can request a reverse transaction by sending the transaction message to 456, using the M-Pesa app, chatting with Zuri, or via the mySafaricom. Alternatively, you can contact Safaricom MPESA customer care through 234 or 100 and ask for a reversal of your money. There are several ways to initiate the reversal process. You will have to be patient for the customer service representatives to complete their due diligence. Firstly, our artime to cash services can be of help also for people who buy large airtime amounts from bank accidentally. It is important to note that your balance is reflected in every SMS you receive after an M-Pesa transaction. Enter the amount that you wish to send to your Standard. 70,000) Confirm the amount and proceed with the transaction. Three people with diabetes followed a diet program of three 24-hour fasts. Vodacom will be able to reverse the. What. I received an email that the withdrawal was processed but I have not yet received any money in my MPesa wallet. KUCCPS Course Application/Revision Fee Payment Procedure - KUCCPS Mpesa Paybill Number. 2. Once Equity Customer Care has confirmed that. Hi Mercy, I am sorry to hear about this. Access M-PESA services via the Safaricom SIM Toolkit menu. This step is essential as reversal requests can’t be done remotely. AM POSTING IN CAPS IN CASE YA'LL MISSED MY LAST TWO POSTS. Question: Is it possible for me to open two paypal accounts with the same e-mail but different numbers. This is the easiest way to reverse a mistaken bank transfer. Select Reversals 5. Safaricom processes around 500 M-Pesa transactions per second and has been testing the SMS reversal service among its staff. Newsroom. Explain the situation and provide details of the transaction, such as the amount sent, the date and time of the. Safaricom’s Fuliza service has been widely adopted by customers in Kenya and has grown to be a. e. 2. Calling customer care. From upwork chat, I have been told that the transaction was successful from the end. 0. In case you don’t get any feedback from Safaricom, you can dial 100 for. It is usually done 24 hours after it has. Select ‘My M-Pesa information’. The phone numbers to use for KUCCPS Mpesa reversals are: 0723954927. When you realize you’ve sent money to the wrong till, dial 234 or 100 to contact Safaricom Mpesa customer service and ask them to initiate the Mpesa reversal. However, the process is not as simple as it is to reverse a payment sent to the wrong Safaricom mobile number. Reverse an MPESA Transaction via the SMS Code 456. To transfer money from Wise to M-Pesa, you will need the recipient’s full name, mobile provider, and mobile number. I checked your account and I can see that you`re communicating with our team on your ticket. Once everything is in order and you have all your banking details, go to your phone’s dialler, and enter the ABSA Bank Kenya USSD code *244#. Where can I get more information about KCB M-PESA • Call : 0711 087000 or 0732 187000 • WhatsApp : 0711 087087 • Visit the KCB Bank website or Safaricom website • Visit your nearest KCB Bank branch in Kenya. There is a new update to the mySafaricom app rolling out right now as version 1. mySafaricom APP. This article delves into the essential methods and steps on how to reverse mpesa transactions, exploring various scenarios where reversals may be needed, such. To reverse safaricom airtime sent to the wrong number then forward the Mpesa message to 456. I've contacted both Upwork and Safaricom without success in tracing the funds. 1. Verified account Protected Tweets @; Suggested usersStep 6: you will receive an sms with instructions. co. ac. Here is how to use the shortcode to get your Mpesa statement: Dial *234#. Affected Users trigger a reversal by sending the Fuliza M-PESA message to 456. Is. You can later on redeem the points for various goods and services including Bonga Points Phones . Safaricom will hold the money in the till number not to be utilized. Now, use the Mpesa code to complete your Kuccps. One would then receive a response from “Reversal” that the request for a reversal has been started, and that an update will be shared within two hours. Open the Safaricom App on your device. We are unable to do this for you. -The bank will guide you as a facilitator and provide the details of the branch of the bank where the money went. Safaricom will get back to you to confirm that the issue is being handled and that your money will be reversed within 24 hours; Mpesa Reversal method 2 – Calling Customer Care. Firstly, you need to forward the M-Pesa SMS or text message that you received after making the transaction to the shortcode 456. Others are : Safaricom bonga. Within 24 hours of sending the SMS to the Mpesa reversal code 456, the refund will be processed. Select the 3 dots just above your card. Relax and wait for Safaricom do its thing. Hi Nyakundi, My friend’s phone was stolen on Friday 8PM. a. You will be asked to confirm your M-PESA details, by keying in your M-PESA PIN to authenticate that the number you are using is indeed yours. Choose the mobile operator, and in this case, it will be M-Pesa. There are several ways to contact M-Pesa customer care. Key in the amount you wish to withdraw, your operator id and your password. 4. Call the numbers 234 or 100. Hey, I withdrew over 24 hours ago via Mpesa, the transaction was approved but nothing on my Mpesa wallet, everything alright? Please check this up We and selected third parties use cookies or similar technologies for technical purposes, to enhance site navigation, analyze site usage, assist in our marketing efforts, and for other purposes as. Write your Standard Chartered account number on the Account No. 3# Step, select the right option "Top up your account". Enter your M-Pesa PIN. All you have to do is call the Equity Bank helpline at 100 (if using Equitel) or 0763 000 000 (if using other networks) and select the reversal option. Step 1: Forward M-Pesa SMS to 456. You need to listen carefully and follow the prompts. ke. The 456 reversal can only work within 24 hours of transaction. Send it to 456, the official safaricom's reversal number. Hello Upwork Support? I'm Kevin **Edited for Community Guidelines** from Kenya and I withdrew some earnings from my account directly through MPesa. You can reverse the Mpesa transaction by dialing 100 or 234 free of charge. Step 4: Click on Transfer to Friend. Request for an MPESA reversal via SMS to 456. Hi Jamlick, Thank you for reaching out to us. Form must fully signed & Stamped. Please enter the code to. 24 hours. Upon confirming, the money will be deposited to your Mpesa account. Go to the M-Pesa menu on your phone. Safaricom adjusted its M-Pesa rates for lower value transaction band by up to 45% after the expiry of the zero-rated M-Pesa transactions period implemented because of Covid-19 pandemic. M-PESA asks you for your M-Pesa PIN. Go to Mpesa. It has since become very clear that M-PESA is Safaricom’s leading money-maker. Ensure that your email address is. Card rejection. Others prepare to use all means possible to get their money back. Wrong Till Number- (Buy Goods and Services) If you have sent money to Safaricom MPESA till number, it’s possible to reverse but not easy as it is when you send to Safaricom mobile number. What if I transferred money to wrong account?If you have paid a bribe using Mpesa and you want to reverse then you will have to follow the normal procedure of reversing money sent via Mpesa. e Sh1,500 for first application and Sh1,000 for revision. Send it to 456 and wait. Social media Reaching out to Safaricom via social media account could be a good idea. If the name displayed doesn't match the intended recipient, you can cancel the transaction by sending any number or letter. Enter the amount you want to send (it should be within your Fuliza M-Pesa limit), then enter your M-Pesa pin and click "OK. There are times when withdrawals to MPESA may take up to 24-hours. This is the easiest and fastest method to reverse an MPESA transaction. Visit the Nearest Safaricom Shop: Go to the nearest Safaricom shop or authorized M-Pesa agent. g 202212345678901. Hello Upwork Support? I'm Kevin **Edited for Community Guidelines** from Kenya and I withdrew some earnings from my account directly through MPesa. Once submitted, you will be contacted by a customer support agent within 24. before you act. Consequently, Airtel money charges to Mpesa customers are expected to reduce as approved by the Central Bank of Kenya. Please note M-Pesa is currently only available to users in Kenya. International Money Transfer Standing Order. 00. You can only access FREE WhatsApp after you have depleted your data bundles but still within the bundle validity. where you get free airtime to be used for SMS and calls once you reach your daily storo target. 8. Get started. g 202112345678901. Thank you! We and selected third parties use cookies or similar technologies for technical purposes, to enhance site navigation, analyze site usage, assist in our marketing efforts, and for other purposes as specified in the Cookie Policy . Free access to WhatsApp kicks in when you do not have any other active data bundles. You will receive a response from “Reversal" that. After you have provided them with the Mpesa transaction code, a message confirming the Mpesa reversal request will be. Enter your phone number as the Account Number. Secondly, if the recipient of the money decides to make an MPesa transaction before you reverse the money you sent, the reversal fails. If you happen to buy Safaricom credit by mistake via MPesa, do not be worried. Here’s how to reverse an M-PESA transaction through SMS: Open the M-PESA message you received after performing the wrong transaction; Copy the transaction code; Create a new message; Paste the transaction. If you are listed on CRB you can still save with KCB M-PESA. Withdraw Cash. CRB CONTACTS AND HOW TO KNOW IF YOU ARE IN CRB. Confirm your phone number. Carry your national identity card, the correct meter number, and all the transaction details along with you. To request for an M-PESA reversal on the M-PESA APP: The transaction must have been done by the customer himself/herself. Call Safaricom customer care for the reversal of the transaction, you can dial 234. Instagram: SafaricomPLC. This is according to provisions of the Computer Misuse and Cyber Crimes Act Section 35. Key in your ID or passport number. If the transaction still hasn't reflected on your account after 24-hours, you can come back here, and we'll assist you further. It’s a mobile based banking service between You, KCB and MPESA. Your money will be reversed but it will take some time. Safaricom customer service will hold the money in the till, not to be used, and then call the till owner to confirm whether or not the money was. Click on Mini statements. Note that calling takes time to reach customer service. We and selected third parties use cookies or similar technologies for technical purposes, to enhance site navigation, analyze site usage, assist in our marketing efforts, and for other purposes as specified in the Cookie Policy . You can request an Mpesa statement by dialing *234# and selecting the “Mpesa Statement” option. If you wish to transfer from your balance or top-up your Friend's SportyBet account with the new “Transfer to Friend “feature, please follow the steps below: Step 1: Log in to your SportyBet account. Safaricom will hold the money in the till number not to be utilized, they will then call the owner of the till number to confirm whether they received the cash and to inquire whether they offered you a service.